Our policies

What using this website involves, how your data is treated, and how a booking enquiry becomes a confirmed stay.

  • Privacy notice

    What this site collects, why, how long it is kept and how to ask us to delete it. It describes the site's actual behaviour, including what happens when a feature is not switched on yet.

    This is an accurate description of what the site stores today — not a generic template.

    Read privacy notice
  • Terms of use

    The terms that apply to using this website, including that it is an enquiry channel and not a booking or payment service.

    It states what using the site involves today; if management reviews or amends it later, the page reflects that text.

    Read terms of use
  • Cancellation & booking policy

    How enquiries turn into confirmed stays, and how cancellations and changes are handled once they are.

    Stays are arranged with the hotel directly; the page asks you to confirm the specific terms for your booking with the team.

    Read cancellation & booking policy